Modern Slavery Statement for House Removals

Statement of intent: Our house removals business declares a zero-tolerance policy toward modern slavery and human trafficking across all moving house services. We are committed to protecting vulnerable people who may be at risk in the supply chain of domestic and commercial relocation work. This statement applies to all employees, contractors and suppliers engaged in residential removals, house removal projects and associated logistics.

Scope and policy

We require that every partner in our network complies with ethical labour standards. This modern slavery policy is embedded into our procurement and operational processes for local and national house removals. Our expectations are clear: forced labour, bonded labour and exploitative practices are prohibited. Compliance is contractual and enforced through regular oversight and contractual clauses that stipulate acceptable working conditions for drivers, porters and warehouse staff.

To achieve these commitments we maintain a supplier auditing programme that targets high-risk areas of the moving and removal supply chain. Audits and checks cover recruitment practices, working hours, wage records, accommodation where provided and identity verification. We prioritise transparency and accountability when selecting subcontractors for house moves and storage services.

Supplier audits and due diligence

Our supplier audits use a risk-based approach to monitor compliance in the furniture removal and packing segments. Auditors assess policies, interview staff and review documentation. Where concerns are identified we require corrective action plans and follow-up audits. We also use contractual obligations to enforce anti-slavery standards and retain the right to terminate agreements for serious breaches.

We operate a transparent due diligence process that includes background checks on labour providers, verification of payroll and worker immigration status where relevant. For large-scale house moves and international relocations we increase scrutiny to ensure that subcontracted carriers and temporary labour providers meet our standards.

Key elements of our supplier audit programme include:

• Periodic on-site assessments of removal crews and packing teams
• Document reviews of employment contracts and payroll
• Screening for third-party recruitment agencies used in residential removal work

Training and awareness are central to preventing modern slavery in house removals. We deliver mandatory training to staff and key suppliers on recognising signs of exploitation and the correct escalation process. Managers in route planning, scheduling and storage operations receive additional guidance on responsible sourcing and ethical supplier management.

We provide multiple protected reporting channels so that workers, contractors and members of the public can raise concerns about possible slavery or trafficking in the moving industry. Reports may be made anonymously and will be handled with confidentiality. The aim is to ensure that anyone involved in the moving house supply chain can report without fear of retaliation.

We maintain a clear investigation process for allegations: every report is logged, risk-assessed and assigned to a compliance lead for timely review. Where necessary, we collaborate with relevant authorities and non-governmental organisations to ensure victims receive support and to remediate abuses.

Risk assessment and continuous monitoring guide our actions. We map the most vulnerable activities in the removals lifecycle — manual loading, temporary accommodation for crews, and third-party labour supply — and apply enhanced controls in these areas. Our approach balances proactive prevention with reactive remediation when incidents arise.

As part of our commitment to transparency, we review contractual terms, procurement practices and onboarding processes for movers, packing teams and subcontracted transport providers. Every contract includes clauses that require compliance with anti-slavery laws and allow audits or termination for non-compliance.

Finally, we commit to an annual review of this modern slavery statement and associated policies. The review evaluates the effectiveness of our supplier audits, reporting channels and training programmes and updates risk assessments in line with changes to our house removal operations. Strong governance remains a priority: senior management will approve revisions and publish this statement to reflect progress and ongoing commitments.