Cookie Policy for House Removals
Welcome to our cookie policy which explains how we use cookies and similar technologies on our site for house removals and related services. This policy applies to visitors interested in home removals, moving house information and those arranging residential removals. We describe the types of cookies we use, why they matter to the moving process, and how you can control them. Our aim is to be clear about tracking that supports a smooth moving experience.
Cookies are small text files placed on your device to help websites remember information about your visit. For the purposes of moving services and planning removals, cookies allow us to retain preferences, secure booking flows and measure how pages perform. These technologies include first- and third-party cookies, local storage and similar identifiers used to improve the efficiency of our home moving content and booking tools.
Cookie categories used for residential removals and moving house content include:
- Essential cookies — required for site security, session management and to complete booking steps for your removal day.
- Analytics cookies — used to understand how visitors navigate pages, which helps us test site changes and improve the booking journey.
- Marketing cookies — used for advertising and to show relevant moving-related offers across other sites.
Analytics and performance monitoring
Analytics cookies collect aggregated data about how people use our site for house removals research and bookings. We use these cookies to track page load times, popular pages for removal quotes, and drop-off points in the booking process. Performance monitoring helps our teams reduce friction in the customer journey and prioritise improvements that make arranging a move easier.
Purpose for performance monitoring: these cookies measure metrics such as page response time, form completion rates and navigation paths. This data is anonymous and aggregated and cannot be used to identify you personally. By monitoring performance we can fix slow pages, improve mobile responsiveness and ensure secure transmission of booking details for your move.
Marketing cookies enable tailored messaging about moving offers and may be set by third parties. These cookies help present relevant advertisements for moving house services on other sites. You can manage or opt out of these trackers through consent tools or by adjusting your browser settings; opt-out will limit personalised advertising but will not prevent essential functionality.
User control is important. You have choices about cookies used during your visit related to relocation and moving quotes. Most browsers allow you to block or delete cookies via settings; please refer to your browser help. We also provide in-site preference options where available to accept only essential cookies or to allow analytics while disabling marketing trackers for personalised ads.
Managing cookie preferences: if you reject non-essential cookies, core services such as secure booking and session continuity will remain active using essential cookies. Analytics consent improves our ability to monitor performance but is optional. Some third-party tools used for marketing may require separate opt-out through their privacy choices.
